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December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Blacksburg?

A residential security package should defend your property. But what happens if your home security alarms go off in Blacksburg? What should you do to ensure you and your family are secure?

Your first priority is not to panic. Remember that your 24/7 monitoring specialists are there for you. Then follow these steps to be fully equipped to handle any crisis at your property.

Our Dedicated Representatives Are There For You

A security monitoring representative is instantly notified whenever your Blacksburg home security alarms go off. When an agent is alerted, they will contact you as quickly as possible to figure out what caused the security system. Your alarm may activate in various situations, including:

  • Criminal activity

  • Flames or smoke from a fire

  • Flood

  • Alarm tripped by accident

In cases when a device was accidentally triggered—like not remembering that your entry-point sensors are armed when you unlatch a window or door— an agent will contact you and find out if help is needed. Give them your passcode, and they can cancel the alarm.

In a true emergency, your representative will summon first responders, including law enforcement, firefighters, and medical professionals, to your property. They will even function as a contact point in the event nobody is home. Your dedicated monitoring staff can also apprise emergency services on which entry sensor was triggered, giving them a forewarning for what could be a hazardous environment. Your monitoring professional will stay on the line with you to assist in keeping you composed and inform you what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Blacksburg

Getting roused from bed in the dead of night to a security warning echoing through your house can be terrifying—particularly if you don’t know why it’s going off. The most beneficial thing you can do is remain calm and proceed with the following:

  • Before anything else, move to a safe place. Gather all members of your family including pets as quickly as possible and get into a protected area within your residence or depart the home if needed. It's typical to have an urge to want to face the situation in your home, but this may put you and your family at greater risk. Instead, focus on trying to keep yourself and your family secure and let the trained personnel handle the problem.

  • Second, take advantage of your smartphone’s convenient security app to remain in communication with your monitoring team. They'll send authorities who will be en route to your residence in a matter of moments.

  • Lastly, keep in constant communication with your monitoring agent and emergency professionals. You can get conferenced in, so everyone is talking together. On the other hand, if it’s not possible to get a direct call to your emergency providers, you’re still able to obtain alerts by text message. Even in false alarm situations, it's a good idea to keep adequately communicating to all parties so you know what to do should a legitimate crisis occur.

Defend Against Any Emergency in Blacksburg with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems ensures you and your family are secured. With 24-hour monitoring, smart locking systems, and a range of sensors, your property will remain the secured refuge it's supposed to be. Customize a comprehensive home security solution by submitting the following form or reach out to (540) 212-4532 to get started.